NHS FPX 6004 Assessment 1 Dashboard Metrics Evaluation

NHS-FPX 6004 Health Care Law and Policy

Prof. Name

Date

Dashboard Metrics Evaluation 

To improve the quality of healthcare services and performance of an organization, healthcare systems put in constant efforts so that their consumers are satisfied and receive valued healthcare. Most healthcare organizations develop dashboards within their systems to evaluate their performance measures as compared to the national, state, and federal benchmarks. This evaluation assists organizations to review their healthcare practices to improve the quality and safety of the patients and employees. These dashboards provide information on the current outcomes of the practices hence enabling improvements to achieve desired outcomes. 

Similarly, the focus of this assessment is to evaluate the dashboard metrics of Mercy Medical Center (MMC), which is a Vila Health organization, in comparison to the national benchmarks. These dashboard metrics are particularly related to diabetes screening and require extensive efforts to address the shortfalls in improving the management of diabetes and reducing complications for the patients. Along with the identification of the shortfalls and their consequences, this assessment will also present ethical and sustainable actions which can be undertaken to improve the underperformance to enhance the quality of care. 

Evaluation of Dashboard Metrics with National Benchmarks

Mercy Medical Center is one of the greatest healthcare organizations in the state and for this reason, the administration needs to maintain the standards of care within the care center. The hospital has received various achievements in terms of Safe Surgery ratings, Outstanding Patient Experience Award, Top 20 Workplaces awards, and Best Hospital for Patient Experience award. According to the Vila Health resources, the data reveals that in the last quarter of 2020, there were around 214 male patients admitted to the hospital, whereas 347 were female patients.

This accounts for 38% and 62%, respectively. In terms of ethnicity, 3% were African American, 13% American Indian, 6% Asian, and almost 63% were White. Around 38% of patients were from the age group 40-64, while only 9% accounted for 21-39 years old. The dashboard metrics which are presented for this assessment are related to diabetes screening tests – eye tests, foot examinations, and HgBA1c tests. These metrics are evaluated in all four quarters of the year 2019 and 2020.